POLICIES & TERMS FOR FIGONEOLIVEOIL.COM

TERMS AND CONDITIONS

THESE TERMS AND CONDITIONS, ALONG WITH THE LEGAL NOTICES AND PRIVACY STATEMENTS (COLLECTIVELY, THE “TERMS”), GOVERN YOUR USE

OF THIS WEBSITE, AS WELL AS ALL PRODUCTS AND SERVICES BY FIGONEOLIVEOIL.COM AND ITS SUBSIDIARIES, DIVISIONS AND RELATED

COMPANIES, AND APPLY NOTWITHSTANDING ANY CONFLICTING, CONTRARY OR ADDITIONAL TERMS AND CONDITIONS IN ANY PURCHASE ORDER OR

OTHER DOCUMENT OR COMMUNICATION FROM BUYER.

1) Acceptance of terms through use: By using this website, you signify your knowledge and acceptance of the Terms set out

within this site. If you do not agree with the foregoing sentence, please do not use this site. FIGONEOLIVEOIL.COM reserves

the right, at our discretion and without prior notice, to modify the Terms at any time. You agree to periodically review the

Terms to be aware of any such revisions. Should the revision be unacceptable to you, you agree to stop accessing this site.

Your continued use of this site following any such revision(s) shall be deemed as acceptance of and agreement to abide by all

such revisions.

2) Lawful Use: You agree to use this website for lawful purposes only.

3) Copyrights: Except as expressly stated in this site, no portion or element of this website (including information, images,

logos, photographs, graphics, and the overall appearance of the site) may be reproduced, distributed, republished,

downloaded, displayed, posted, transmitted or copied in any form or by any means whatsoever without the prior written

permission of FIGONEOLIVEOIL.COM and all relevant copyright holders.

4) Trademarks: FIGONEOLIVEOIL.COM™ and the FIGONEOLIVEOIL.COM logo are trademarks of FIGONEOLIVEOIL.COM. All other trademarks

and logos used in this website are the trademarks or logos of their respective owners.

5) Links to other websites: This website contains links to other websites that are operated by third parties. Those links are

provided for your convenience only; we disclaim all warranties and responsibility for those websites, and for the accuracy,

availability, or completeness of any content found on those websites. The existence of these links does not constitute an

endorsement of such websites, and your linking to these sites is at your own risk. We make no representations or warranties

as to the security of any information (including without limitation credit card and other personal information) you might be

requested to give any third party, and you hereby irrevocably waive any claim against FIGONEOLIVEOIL.COM with respect to such

sites and third-party content.

6) Content Accuracy: While reasonable efforts have been made to ensure the accuracy of this website’s content, no

responsibility can be taken for any error or omission.

7) Disclaimer; Limitation of Liability: YOU ASSUME ALL RESPONSIBILITY AND RISK FOR ANY USE OF THIS WEBSITE AND ITS CONTENTS,

WHICH ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS FOR YOUR PERSONAL USE. TO THE FULLEST EXTENT PERMITTED BY

APPLICABLE LAW, FIGONEOLIVEOIL.COM DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT

LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT, AND SECURITY OR

CONFIDENTIALITY OF USE OR INFORMATION. FIGONEOLIVEOIL.COM MAKES NO REPRESENTATION OR WARRANTY REGARDING THE SITE OR ITS

CONTENTS, INCLUDING WITHOUT LIMITATION THE AVAILABILITY OF THE SITE, ANY CORRECTIVE EFFORTS FOR ANY DEFECTS OR ERRORS ON OR

IN THE SITE, THE ABSENCE OF ANY VIRUSES, BUGS OR OTHER HARMFUL COMPONENTS, OR THE ACCURACY, RELIABILITY OR COMPLETENESS OF

THE CONTENTS. COSTS ASSOCIATED WITH ANY SERVICING, REPAIR, OR CORRECTION ASSOCIATED IN ANY WAY WITH ANY USE OF THE SITE OR

THE CONTENTS ARE YOUR SOLE RESPONSIBILITY. Your sole and exclusive remedy for dissatisfaction with this site and/or ITS

CONTENTS is to stop ALL usE THEREOF.

Goods or services neither manufactured nor rendered by FIGONEOLIVEOIL.COM are the sole responsibility of the manufacturer or

provider of those goods or services. We disclaim all warranties and responsibility for those goods and services.

UNDER NO CIRCUMSTANCES SHALL FIGONEOLIVEOIL.COM OR ITS SUBSIDIARIES, AFFILIATES, LICENSORS, SPONSORS, OR PROMOTIONAL PARTNERS

BE LIABLE FOR ANY DIRECT OR INDIRECT LOSS, DAMAGE (WHETHER PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL), INJURY, CLAIM,

LIABILITY OR OTHER CAUSE OF ANY KIND RESULTING FROM OR IN ANY WAY ASSOCIATED WITH THE SITE, ITS CONTENTS, ANY LINKED SITES,

OR ANY USE THEREOF. THIS LIMITATION APPLIES TO THE FULLEST EXTENT PERMITTED BY ANY APPLICABLE LAW AND WHETHER THE ALLEGED

LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF FIGONEOLIVEOIL.COM HAS BEEN

ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

8) International use: FIGONEOLIVEOIL.COM makes no representation that this website or its contents are appropriate or

available for use in locations outside the United States. If you use this site or its contents from a location other than the

United States, you are solely responsible for compliance with all applicable local laws, including without limitation any

import and export regulations.

9) Choice of law and forum: These Terms shall be governed by and construed in accordance with the laws of the State of North

Carolina, USA, excluding its conflicts of law rules. You expressly agree that the exclusive jurisdiction for any claim or

action arising from or relating in any way to these Terms, this website and its contents, or your use thereof shall be filed

only in the state or federal courts located in Cabarrus county or Mecklenburg county in the State of North Carolina. You also

agree and submit to the exercise of personal jurisdiction of such courts for the purpose of litigating any such claim or

action, and consent to extra-territorial service of process. The Terms shall be interpreted according to its express terms,

with no presumptions against the drafting party.

10) Submissions: We are pleased to hear from our visitors and welcome your comments regarding our products and services.

Unfortunately, however, our company policy does not allow us to accept or consider creative or original ideas, suggestions,

or materials other than those that we have specifically requested. We hope you will understand that the intent of this policy

is to avoid the possibility of misunderstandings when projects developed by our professional staff might seem to others to be

similar to their own creative work. Please do not send us any unsolicited materials such as ideas, artwork or photos. While

we do value your feedback on our services and products, we request that you be specific in your comments on those services

and products, and not submit any creative ideas, suggestions, or materials (unless specifically requested by us). If, at our

request, you send certain submissions (such as postings to chat boards, or contest entries) or, despite our request, you send

us creative suggestions, ideas, notes, drawings, concepts, or other information (collectively, the "Submissions"), the

Submissions shall be deemed, and shall remain, our property. No Submission shall be subject to any obligation of confidence

on our part and we shall not be liable for any use or disclosure of any Submissions. Without limitation of the foregoing, we

shall exclusively own all now-known or hereafter existing rights to the Submissions of every kind and nature throughout the

universe and shall be entitled to unrestricted use of the Submissions for any purpose whatsoever, commercial or otherwise,

without compensation to the provider of the Submissions.
By posting or submitting content to this site, you (1) grant FIGONEOLIVEOIL.COM and its affiliates and licensees the right to

use, reproduce, display, perform, adapt, modify, distribute, have distributed, and promote the content in any form, anywhere

and for any purpose; and (2) warrant and represent that public posting and use of that content by FIGONEOLIVEOIL.COM will not

infringe or violate the rights of any third party.

11) Risk of loss: All items purchased from this website are made pursuant to a shipment contract. This means that the risk of

loss and title for such items passes to you upon our delivery of the product to the carrier.

12) Indemnification: Upon request by FIGONEOLIVEOIL.COM, you agree to defend, indemnify, and hold harmless FIGONEOLIVEOIL.COM

and its subsidiary and other affiliated companies, and their employees, contractors, officers, and directors from all

liabilities, claims, and expenses, including attorneys’ fees, arising from your violation of these Terms or your use of this

website other than as permitted herein. FIGONEOLIVEOIL.COM reserves the right, at it own expense, to assume the exclusive

defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with

FIGONEOLIVEOIL.COM in asserting any available defenses.

13) Severability and integration: Unless otherwise specified herein, these Terms constitutes the entire agreement between you

and FIGONEOLIVEOIL.COM with respect to this website and supersedes all prior or contemporaneous communications and proposals

(whether oral, written, or electronic) between you and FIGONEOLIVEOIL.COM with respect to this site. If any part of these

Terms is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to

reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force

and effect.

14) Termination: FIGONEOLIVEOIL.COM reserves the right, in its sole discretion, to terminate your access and license to all

or part of this website, with or without notice and with or without cause.

GENERAL DISCLAIMERS

GENERAL DISCLAIMERS, TERMS OF USE AND INTELLECTUAL PROPERTY
THESE LEGAL NOTICES, ALONG WITH THE TERMS AND CONDITIONS AND PRIVACY STATEMENTS (COLLECTIVELY, THE “TERMS”), GOVERN YOUR USE

OF THIS WEBSITE, AS WELL AS ALL PRODUCTS AND SERVICES BY FIGONEOLIVEOIL.COM AND ITS SUBSIDIARIES, DIVISIONS AND RELATED

COMPANIES, AND APPLY NOTWITHSTANDING ANY CONFLICTING, CONTRARY OR ADDITIONAL TERMS AND CONDITIONS IN ANY PURCHASE ORDER OR

OTHER DOCUMENT OR COMMUNICATION FROM BUYER.

All product-specific information is provided to FIGONEOLIVEOIL.COM by the manufacturers who are solely responsible for its

content and accuracy. FIGONEOLIVEOIL.COM will not be responsible for typographical or other errors or omissions regarding

prices or other information.

Product prices are subject to change without prior notice. Product design is subject to change without notice. Inventory

availability and published resale pricing are subject to rapid change.

If you are conducting this session on a public computer or are otherwise using a computer to which multiple people have

potential access, be sure to follow all relevant instructions to ensure you are sufficiently disconnected and logged off this

site and the computer system you are using so as to prevent unauthorized access to your account with FIGONEOLIVEOIL.COM.

The copyright in all original material provided on this website is held by FIGONEOLIVEOIL.COM, and/or by the original creator

of the material. None of the material may be reproduced, distributed, republished, downloaded, displayed, posted, transmitted

or copied in any form or by any means, without the prior written permission of FIGONEOLIVEOIL.COM, and/or the copyright

owner. Permission is granted to display, copy, distribute and download the materials on this site solely for personal,

non-commercial use provided that you make no modifications to the materials and that all copyright and other proprietary

notices contained in the materials are retained.

You may not, without FIGONEOLIVEOIL.COM’ written permission, "mirror" any material contained on this website or any other

server.

Any permission granted herein terminates automatically without further notice if you breach any of the Terms. Upon such

termination, you agree to immediately destroy any downloaded and/or printed materials. Any unauthorized use of any material

contained on this website may violate domestic and/or international copyright and trademark laws, the laws of privacy and

publicity, and communications regulations and statutes.

All trademarks, service marks, logos, slogans, domain names and trade names (collectively "Marks") are the properties of

their respective owners. FIGONEOLIVEOIL.COM disclaims any proprietary interest in Marks other than its own.
 

PRIVACY POLICY

ON-LINE PRIVACY PRACTICES
THESE PRIVACY STATEMENTS, ALONG WITH THE TERMS AND CONDITIONS AND LEGAL NOTICES (COLLECTIVELY, THE “TERMS”), GOVERN YOUR USE

OF THIS WEBSITE, AS WELL AS ALL PRODUCTS AND SERVICES BY FIGONEOLIVEOIL.COM AND ITS SUBSIDIARIES, DIVISIONS AND RELATED

COMPANIES, AND APPLY NOTWITHSTANDING ANY CONFLICTING, CONTRARY OR ADDITIONAL TERMS AND CONDITIONS IN ANY PURCHASE ORDER OR

OTHER DOCUMENT OR COMMUNICATION FROM BUYER.

General
While visiting a FIGONEOLIVEOIL.COM website, we may ask you to register and/or provide information that personally identifies

you ("Personal Information") for purposes of interacting with our site, including, for example, when you ask for information,

enter a contest, order subscriptions, or download material. FIGONEOLIVEOIL.COM intends to give you as much control as

possible over your Personal Information. If you choose to provide FIGONEOLIVEOIL.COM with your Personal Information via a

FIGONEOLIVEOIL.COM owned site, it is our intent to use your Personal Information to help you quickly find products, services

or information on the site. We track the domains from which this site is visited and use that data to analyze for trends and

statistics, and then discard it. If you choose not to have your Personal Information used as a basis for further contact with

you by FIGONEOLIVEOIL.COM or one of its business partners, you may "opt out." If you choose not to give us your Personal

Information, you can still use most of this site. You merely will not be able to access areas that require registration.

Additionally, if you do not want FIGONEOLIVEOIL.COM to send you e-mail or postal mail regarding FIGONEOLIVEOIL.COM or its

products, you may "opt out" at the time you give us your Personal Information.

Additional Information
In addition to Personal Information you may provide, we collect information about your visits to this website, such as

service provider, browser type, operating system, pages accessed on this site and the date and time of access to optimize

your user experience and enhance your time spent with us online. We also receive information telling us what site from which

you originated. When you send us an e-mail, we will retain the content of the e-mail, your e-mail address, and our response

in order to handle any follow-up questions you may have. We also use this information to measure how effectively we address

your concerns.

Sharing Information
We do not sell your Personal Information or otherwise share it with third parties, and do not intend to do so in the future.

We may share anonymous, aggregated information about all of our users with third parties.

Links to Other Materials
If any link is offered connecting to a third party website, it is as an accommodation to the respective third party site

owner and without charge. Sites linked to and from this site are not necessarily under the control of FIGONEOLIVEOIL.COM, and

FIGONEOLIVEOIL.COM shall have no responsibilities or liabilities whatsoever for the content or privacy practices of any such

linked site or any link or linking program at any time. FIGONEOLIVEOIL.COM does not endorse companies (or related products or

services) to or from which this site is linked. If you decide to access any of the third party sites linked to this site, you

do so entirely at your own risk. FIGONEOLIVEOIL.COM hereby disclaims any rights to trademarks, service marks, trade names,

logos, copyrights, patents, technologies, domain names or other intellectual property interests belonging to third parties.

"Cookies"
There is a technology called "cookies" which can be used to provide you with tailored information from a website. A cookie is

an element of data that a website can send to your browser, which may then store it on your system. Some FIGONEOLIVEOIL.COM

pages may use cookies so that we may better serve you when you return to our site. You can set your browser to notify you

when you receive a cookie, giving you the chance to decide whether to accept it.

Site Technologies
FIGONEOLIVEOIL.COM does not provide the technologies used to build its site, and therefore neither recommends nor endorses

the same. Any information regarding identified technologies, their capabilities, limitations, applications, etc., should be

sought directly from their manufacturers.

Children’s Online Privacy Protection Act
We do not knowingly collect personally identifiable information from children, but if a child has provided us with personally

identifiable information without parental or guardian consent, the parent or guardian should contact us to remove the

information and unsubscribe them from any promotional contact opportunities.

Promotional E-mails
We only send promotional e-mail messages to you if you have voluntarily provided us with your e-mail address. You may request

to be removed from this site’s e-mail subscription list by updating your Personal Information.

RETURN POLICY

The item must be returned in original condition, in original boxes (whenever possible), and with all paperwork, parts and

accessories to insure full credit. All items properly returned under this policy are eligible for a full refund of the

purchase price, minus the shipping, handling or other charges.

Damaged or Defective Items

If you receive a damaged or defective item, contact a Customer Service Specialist within 30 days of delivery at 707-938-3164

and we will issue a UPS call tag to retrieve the merchandise from you at our expense. Please be prepared to supply the

Specialist with the order number and item number from your packing list, as well as your e-mail address and phone number.

FIGONEOLIVEOIL.COM.com will make every reasonable effort to assist you with your return. If you do not contact Customer

Service, you are responsible for all return shipping charges.

Credit

You can expect a refund in the same form of payment originally used for purchase within 30 days of our receiving your

returned product.

You will be refunded the shipping cost if the return is a result of a manufacturer error or a shipping error on our part.

There are two return options for most items:

1. Pre-paid Return Shipping (preferred method, available for most orders)

2. Standard Return Shipping

Standard Return Shipping

If you would prefer to use your own shipping method:

1. Pack the item(s) securely in the original product packaging, if possible. Please include all paperwork, parts, and

accessories. All products must be returned in good condition, to ensure full credit.

2. Contact our customer service staff @ 707-938-3164 to obtain a return authorization number and instructions on how and

where to ship your package. Please note: We cannot ensure proper credit/exchange for products returned without a valid return

authorization.

3. Before sending your return shipment, please remove all extra labels from the outside of the package.

4. Send the return package per the instructions given by the customer service representative or

5. In the case of an error or defect on our part, we will issue a call tag for UPS to retriever the package from you at our

expense.

# We cannot accept C.O.D. deliveries.

# It is recommended that you use UPS or Insured Parcel Post for your return.

# Keep the Return Tracking Number for your return package to monitor delivery status.

# To receive credit, items must be returned within 30 days of delivery.

# You can expect a refund in the same form of payment originally used for the purchase, within 30 days of our receiving the

returned order.

# Credit for gift returns will be issued to the original purchaser.

# You will be refunded the return shipping cost if the return is a result of a manufacturing defect or shipping error.

SHIPPING POLICY

Item Availability

Most items on our site are in stock and ready to ship. Some items are either temporarily out-of-stock, are not available for

shipment until a future ship date.
In-Stock Items

Most orders for in stock items begin the order process as soon as your online purchase is completed. Your in stock item will

be shipped once the item is located in stock, and your payment is approved. You will not be charged for any item until it is

shipped to you.

For example, if you order an in stock item on Monday that leaves the warehouse in 1-2 full business days, it will leave the

warehouse by end-of-day Wednesday. After your order leaves our warehouse, delivery times vary according to the shipping

method you select during checkout and the location of your shipping address. Please note that business days are

Monday-Friday, excluding federal holidays within the United States.

Future Delivery Items

Future delivery items are items that are not yet in stock, but will ship on a date in the future. A future delivery item you

order is shipped directly to you once it is in stock. You will not be charged for any item until it is shipped to you.

Please note, any expected shipment times specify when an item is expected to leave our warehouse, not when the item will

arrive at its final shipping destination. After your order leaves our warehouse, delivery times vary according to the

shipping method you select during checkout and the location of your shipping address.

Shipping Methods and Costs

Your order will be shipped UPS. We will only ship to the 48 contiguous states, Alaska, and Hawaii. At checkout, you will be

prompted to choose a UPS shipping service (Ground, Second Day Air, next Day Air) for your item(s). Shipping costs are

dependent on the items in your order and the shipping service you select. Your total shipping charges will automatically

compute during checkout prior to the completion of your order. Shipping costs for orders placed on this site are based on the

value of the total order.

We strive to ship all in stock merchandise within 72 business hours of receipt of your order (assuming credit/payment

clearance).

UPS Shipping Services

# Standard Ground, (3-5 business days)
Most items may be shipped to the 48 contiguous United States via Standard Ground service. You can expect your order to arrive

within 3-5 full business days. Business days are Monday-Friday, excluding federal holidays within the United States.

# Second Day Air, (2-3 business days)
Most items may be shipped to the 48 contiguous United States via Overnight service. You can expect your order to arrive

within 2-3 full business days. Business days are Monday-Friday, excluding federal holidays within the United States.

# Overnight, (1-2 business days)
Most items may be shipped to the 48 contiguous United States via Overnight service . You can expect your order to arrive

within 1-2 full business days. Business days are Monday-Friday, excluding federal holidays within the United States.

Please note, expected shipment times appearing on the Product Detail page specify when an item is expected to leave our

warehouse, not when the item will arrive at its final shipping destination. After your order leaves our warehouse, delivery

times vary according to the shipping service you select during checkout and the location of your shipping address.

When your order is delivered you should immediately inspect the carton for any potential damage that may have occurred during

shipment. Carefully inspect the packaging as well as the contents of the package. It is normal for the carton to show some

wear; however, if damage did occur follow these steps:

# Accept the package, but make a note of the damage on the shipping receipt, sign and date it. The delivery person should

also sign the slip and leave a copy for your records. Contact a Customer Service Specialist immediately by calling

707-938-3164. Please have your order number available when you call.

# If there is extensive damage to the carton, refuse the order and contact a Customer Service Specialist immediately by

calling 707-938-3164. Please have your order number available when you call.

Shipping Rules and Restrictions

Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays within the United

States. You will not be charged for any item until it is shipped to you. Please call a Customer Service Specialist at

707-938-3164 if you have any questions.

Shipping Disclaimer

We strive to ship all orders within the first 72 hours (3 DAYS) after an order is placed. Choosing priority shipping at the

time that you confirm your order will not speed up the processing part of your order, only the shipment. Therefore, please

allow a minimum of 72-96 hours for your priority order to be processed. We do not ship orders on Saturday or Sunday and we do

not offer “same day shipping” of orders online. Please keep this in mind when choosing priority shipping for your online

order. If you require immediate processing of your order, please call in your order instead of placing it online so we can

insure priority handling.

Tracking Your Order

When can you track your order?

You can track your order the day after it has been shipped and picked up in the UPS system. However, it may take up to 48

hours or longer before the package is checked into the carrier's tracking system. You will receive an email ship confirmation

on the day your order leaves the warehouse.